JKDIRECT

Frequently Asked Questions

• What are your shipping options?

  We offer standard and express shipping options. Standard delivery takes 3-5 business days, while express delivery arrives within 1-2 business days.

• What is your return policy?

  We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact our customer service team to initiate a return.

• Do you ship internationally?

  Yes, we ship to most countries worldwide. International shipping times vary by destination, typically ranging from 7-14 business days.

• How can I track my order?

  Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's tracking page.